Years later, I drove through a foggy morning to a conference in a nearby town. In late afternoon I returned to my car and found that I'd left the lights on all day, and the battery was dead. Then I noticed that the Friendly Ford dealership was right next door. I walked over and found two salesmen relaxing in a showroom devoid of customers.
“Just how friendly is Friendly Ford?” I asked and explained my trouble.
They quickly drove a pickup truck to my car, attached jumper cables, and started my car. They would accept no payment, so when I got home, I wrote them a note to say thanks.